Q. What is a reseller?
As a reseller, you sell hosting packages under your own brand name. You set up different packages with any title (such as Basic, Advanced, etc.). You specify the features (space, bandwidth, etc.) of each package and set a price for each one. Then, you sell the packages to your own client base. All that you will pay to us is the monthly/yearly fee for your own reseller plan. You will be charging your clients for the packages you resell to them, you may charge any price you want. This allows you to have the look and feel of your own hosting company. Please read the Responsibilty section below to find out more about what it means to be a reseller.
Q. If I have more than one domain to manage, can I sign up for a reseller plan even though I am not actually reselling?
Yes, manage as many domains as you want with any reseller plan. There is no limit to the amount of domains you can manage, you are only limited to your space and bandwidth prerequisites. Any client who has a reseller plan obtains our web hosting manager panel (WHM) which will let you administrate all of your domains. Helpful note: Instead of buying seperate plans for seperate domains, many clients choose to buy a reseller plan.
Q. Is there a fee to add domains to my reseller plan?
Absolutely not. There are no extra fees to add domains, as managing multiple domains is a purpose of being a reseller. You can add 1 domain or 99 domains, there are no fees other than the monthly fee for your reseller plan. You are only limited to your resources: SPACE and BANDWIDTH. There is no limitation to the amount of domains you may add unless you create that limitation yourself by using all of your space and bandwidth.
Q. What reseller tools do you have?
Our web hosting manager (WHM) allows you to setup and completely manage your hosting clients. Your clients will also have access to a control panel (CPanel) for managing their web site.
Q. Can I upgrade my reseller plan at anytime? Are there any fees to upgrade?
You can upgrade free of charge at any time. Contact us saying that you want to upgrade, simple as that.
Q. Can I appoint sub-resellers and give them WHM reseller panel?
No.
Q. What are the Responsibilities of a reseller?
IndNet.Net responsibilities to the reseller:
1. Provide direct technical support only to the reseller
2. Provide billing arrangements only to the reseller
3. Provide online documentation to the reseller for the support of their clients.
Reseller responsibilities to the clients:
1. Domain name registration or transfers
2. Provide direct billing to their customers
3. Provide direct technical support to their customers
4. Abide by IndNet.Net Hosting policies
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